Accessible

Position is located in Port-au-Prince, Haiti

Objective:  

1. Responsible for the efficient and secured operation of all core business applications (particularly eMerge, Accpac)
2. To administer the controls, tables, and access authority to core business applications for all users  
3. To provide end user training and support and leads the testing and implementation of new business system releases provided by vendors or internal developers.

• Develops and maintains own knowledge, expertise and professionalism
• Keeps abreast of current developments in microfinance and banking industry  
• Remains current with organization’s technological requirements and new developments in the industry.
• Meets personal training and development needs through relevant professional and commercial training and networking.

Qualification

• Must be able to write, speak, and read Creole, French, and English well
• Bachelor’s degree/Diploma in Computer Science from a reputable university or college
• Knowledge of Microfinance operations

IT and MIS Experience and Training

• Advanced User Support knowledge of Temenos eMerge/T24 banking software
• 1-3 years experience in microfinance or banking computer systems and micro credit business knowledge
• At least 2 years support experience for Microsoft SQL-based applications or Accpac accounting software
• Good knowledge of microfinance business practices
• Some application development skills in VisualBasic or C++ preferred.
• Good knowledge of the Microsoft Office Suite

Banking Compliance Regulations and Legal Legislation

• Knowledge of related statutory IT compliance regulations and IT and MIS banking policies, procedures and systems
• Knowledge of lending, banking and transformation products policies and procedures

Performance Management

• Ability to deliver functional and business MIS goals and objective
• Ability to set, monitor, and assess achievements against performance targets and quality standards

Reporting and Communication Skills

• Ability to conceptualize and articulate ideas
• Excellent oral and written communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, and speak clearly to third parties and employees

Organization, Interpersonal and People Management Skills

• Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned task
• Ability to build and maintain effective relationships with individuals and team as a whole
• Excellent organization, delegation and time management skills
• Ability to motivate others by personal role modeling, professional credibility, and trust
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
• Ability to work under pressure and with no supervision while performing duties
• An aptitude for problem solving, teaching, helping users perform their duties with computing devices
• Disposition to share IT and MIS knowledge fully and willingly with other employees in the interest of the company

Mathematical and Numeric Skills

• Calculation of interest, commissions, proportions, and percentages; balancing of accounts
• Addition, subtraction, multiplication, and division in all units of measure using whole numbers, common fractions and decimals
• Skill to locate routine mathematical errors
• Computation of rate, ratio and percent including the drafting and interpretation of business financial reports and bar graphs

Applicants meeting the minimum job qualification listed should send cover letter and resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .